Wednesday, 24 May 2017

Carillionamey Gardens and Patio Doors New SFA Stafford

Dear families,

If any families who occupy SFA on the new estate are experiencing faults with their gardens such as drainage and/or issues with patio doors please can you report it ASAP to the help desk and ask for a Technical Survey.  If you have already done this thank you for your assistance.
Help Desk Number – 0800 7076000

Tuesday, 23 May 2017

UK Schools Directory 2017/18

Amazon Web Services re-Start Programme

Carillionamey - New Look Website

Here you’ll find help, advice and guidance on living in your Service Family Accommodation (SFA).
Carillionamey - New Look Website

Friday, 19 May 2017

Latest Alert from Staffordshire Police Set-Top Box Fraud Alert

We have been aware of a new fraudulent trend that may impact the general public in relation to set-top boxes infected with malware intended to steal user's details to commit fraud. 

Safeguarding the public from illegal streaming services via set-top boxes is vital to the UK economy, the Creative Industry and the many people employed in the industry. There are 'set-top' boxes imported from various foreign jurisdictions that are enabled so people can view illegal content.

We are aware that set-top boxes, although perfectly legal in their own right, are repeatedly adapted by criminals to unlawfully receive TV channels protected by intellectual laws.

The set-top boxes can come with many common features the person purchasing may be unaware of, such as   sites offering access to copyright infringing material and access to illegal sites. The set-top boxes may also contain infected malware that is disguised as something as innocent as a play button and is unknowingly initiated by the user; potentially impacting other electronic devices. The users will normally have used some personal details when setting up the set-top box, which could be used to defraud them. Consequently, what may appear to be a bargain for the consumer may quickly turn into a genuine problem by loss of personal data and or money.

Our advice would be to only purchase set-top/streaming boxes from recognised outlets. Contact your bank if you notice any suspicious transactions on your accounts. When signing up to websites/internet services, use a password or PIN you have not used elsewhere.
If you suspect you have been a victim of fraud you can report this to Action Fraud on 0300 123 2040.

Royal Support for the Police UK Memorial to be built in Staffordshire

This week sees the national launch of the fund raising campaign for the new UK Police Memorial to recognise the courage and sacrifice of the thousands of members of the UK police service who gave their lives to serve and protect our communities. Staffordshire Police is very proud to be police force responsible ensuring the safety of the National Memorial Arboretum where the memorial will be built.

The fund has now had Royal support with the following statement from His Royal Highness the Duke of Cambridge:

"The United Kingdom is recognised around the world as the home of modern policing but, as recent events have reminded us, that rich heritage is interwoven with a history of sacrifice. More than 1,400 police officers and staff have died in the line of duty, and it is high time a Police Memorial in the National Memorial Arboretum existed to act as a focal point for remembrance and gratitude.

"Since 2001, the National Memorial Arboretum has been a place of solemn remembrance and quiet reflection. It is therefore a fitting place in which to pay tribute to the bravery and dedication of the policemen and women who have given up their lives, and the commitment and courage of all those who continue to serve.

"This campaign aims to fund a physical memorial and a digital experience, as well as a living memorial that will help to support the families of the fallen. The money committed so far by the Government, as well as Chief Constables, Police and Crime Commissioners, staff associations and companies and business is testament to the significance of this project, and I have no doubt that people across the UK will be eager to raise the rest of the funds needed.

"I am delighted to lend my support to this campaign to raise funds to honour the memory of the hundreds of fallen officers by erecting a UK Police Memorial in the National Memorial Arboretum."

Find out more by visiting where the is a video showing the plans and location.

SSAFA - Need to Talk?

Thursday, 18 May 2017

Travel in London for Service personnel

Transport for London (TfL) has provided Service personnel with free travel on the TfL network. This offer applies to Regular and Reserve personnel travelling in issued uniform and in possession of a MOD Form 90 ID card.


It is valid for travel on:

• All TfL buses
• All TfL trams
• London Underground
• Docklands Light Railway
• London Overground
• TfL Rail (currently Liverpool St - Shenfield)
This free travel offer does not apply on the Thames Clipper River Bus or Emirates Air Line services.  
Free travel is not available on any rail service run by other train operating companies within the National Rail pay as you go area (London travelcard boundary (zones 1-9)), only those run by TfL Rail and London Overground. SP wishing to use other rail services in the London area must buy a ticket before travelling or use pay as you go. Go to Transport for London's website to find out which services run where.

Terms and conditions

TfL and MOD have agreed the Terms and Conditions of this offer and it cannot be renegotiated by SP at TfL premises. SP must be travelling in issued uniform (with head dress) and in possession of a MOD Form 90 ID card. SP who are given direction by their Chain of Command to travel in civilian attire will not be able to make use of this offer.


TfL’s offer is established on their high opinion of the Armed Forces. Those personnel that make use of TfL’s services are to uphold the high standards of discipline, dress and behaviour which are expected of them. Further guidance on the appropriate use of this offer will be provided by the single Services.

Effect on allowance entitlements

This concession has no impact on the existing travel allowance entitlements detailed in JSP 752 (such as Home to Duty Travel). If only claiming existing allowances, there is no requirement to wear uniform when commuting to and from place of work.

Other TfL concessions

Details on discounted travel with a HM Forces Railcard and free travel with a Veterans Oyster Card can be found online.

The Services Cotswold Centre

The Services Cotswold Centre (SCC) is a tri-service facility managed by Headquarters Army Welfare Service (AWS) and funded by Headquarters Support Commands (HQ Sp Comd) on behalf of the MOD. It provides short term transit accommodation for service personnel, their spouses, civil partners and families.

The SCC accommodation comprises of 60 self contained chalet style homes and is located near Corsham, Wiltshire in the United Kingdom.

To Book Telephone: civilian 01225 810 358, military (9)4382 4521

Find Cheapest Petrol Prices in Your Local Area

Compare petrol prices in your local area by visiting 

Turn2us - Financial Support To Armed Forces & Veterans

If you are a serving member of the armed forces or a veteran, there may be benefits, grants or other financial support available to you and your family.

There are a number of military charities that provide support, each with their own set of eligibility requirements. Help may be available to you from one of these charities if you:

•Are still serving

•Are a veteran

•Serve or served as a regular or reserve, because of the Second World War or National Service

•Had a long or short period of service

•Are the partner, spouse, widow, widower or dependent child of someone who served

How To Stop Nuisance Phone Calls

Register with the Telephone Preference Service (TPS) -
it's for people who do not want to receive sales calls and it's free. It is illegal for a company to call you once your name is on this. Of course, companies operating outside the law are not likely to take much notice - but it will cut down the number of calls. 

Complain to the Information Commissioner's Office. The number is 0303 123 1113.

Block calls. Some phones offer this feature or you could use a call blocking device that you plug into your phone. These can not only block certain numbers, but also any that are call "withheld" or "international" - untraceable numbers often used by cold callers. The problem with this is that calls from people you know who are abroad or those who have blocked their own number may also be stopped. And a number of calls from large organisations that go through switchboards, which could include important calls, will also be blocked.

Keep an eye out when ordering goods to make sure you tick the box that says you do not wish to receive information about products from organisations. And be careful, as some of these boxes say tick if you DO wish to hear from other companies. So ticking it without reading it could be the wrong call.

Lost Your Keys To Your Service Families Accommodation?

Christians against Poverty

Regular Forces Employment Association (RFEA) - For Service Leavers and Veterans

RFEA provide career advice and have specialist case workers supporting those who need it.  They have thousands of job opportunities sourced for the aspirations and skills of ex forces men and women. They operate in every region of England, Wales, Scotland and Northern Ireland so you can access their support in any area.

For further information and to register, click HERE

Tickets for troops: Exclusive 3-Day Nuffield Health Gym Pass On Offer In 111 Clubs*

Carillionamey: Service Families Accommodation -Housing Guide

Service personnel and their families moving into SFA should read the Carillionamey guide to living in service families accommodation.

APM (Advanced Personnel Management)

We have programmes for those candidates looking for work or further training, eligibility is simply from 15 years old to 65 years;   As a minimum candidates can expect support below. Although we offer bespoke support to each candidate that is likely to exceed these services.

·         One to one support for job search/ applications/ employer engagement.
·         Vocational qualifications including (not exhaustive list); ITQ, English; Maths; Employability skills; bespoke employer led qualifications.
§  Support for all areas of wellbeing; Community (home life), financial (budgeting) career, (employability) physical, (including emotional and mental health) & social (stable relationships and communication).

We are keen to support as many local people as possible. Our commitment is to add value to all providers and partners.  We will engage with partners to safeguard this, sharing data and regular updates.

We have an open door policy at both centres between 9am and 5pm. If you require any additional information in the meantime, please don’t hesitate to contact me.

Suites 3, 5 & 6 Pioneer House, Mill Street Chambers, Mill Street, Cannock, WS11 0EF
1st Floor Britannia House, 6-7 Eastgate Street, Stafford, ST16 2NQ
Office: 01543 230030 or 01785 650050  Mobile 07825 919 052

Wednesday, 17 May 2017

Useful Information / Links

  • Veterans UK is part of the Ministry of Defence (MOD) and was created in 2007 to help ex-service personnel get appropriate support from government, local authorities, independent bodies and the charity sector
  • STOLL provides housing and support to vulnerable and disabled ex-service men and women, acknowledging the sacrifices they have made for our country
  • The Royal British Legion provides lifelong support for the armed forces community, serving men and women, veterans, and their families
  • HAIG Housing is the leading UK provider of rental housing for ex-service people and the strategic housing partner for Help for Heroes
  • Riverside is a group of complementary businesses, with a charitable housing association at its core making it a major service provider of affordable housing, care and support in England and Scotland
  • AlabarĂ© Homes for Veterans provide accommodation and specialist support for ex-service men and women who experience difficulty adjusting to civilian life.
  • AFV-Launchpad is a registered charity, providing affordable supported rental accommodation with on-site support to armed forces veterans of all ages and their partners
  • SSAFA provides lifelong support for veterans and their families
  • Veterans Aid is the major charity for UK veterans in crisis
  • Shelter gives practical housing advice and support online, in person and by phone
  • Citizens Advice provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities
  • Scottish Housing Guide for people leaving the armed forces and ex-service personnel
  • Housing Options Scotland helping disabled people, veterans and older people to find the right house, in the right place
  • Scottish Veterans Residences provides high quality, supported accommodation for veterans who are homeless or in need
  • Citizen Advice Scotland (CAS) provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities
  • Northern Ireland Housing Executive is the public housing authority for Northern Ireland
  • Army Families Federation is the independent voice of army families and works hard to improve the quality of life for army families around the world, on any aspect that is affected by the army lifestyle
  • Naval Families Federation is the independent voice of Royal Naval and Royal Marines families
  • Royal Air Force Families Federation provide a voice for the issues and concerns have about life in the RAF
  • Moneyforce the home of money guidance for UK service personnel and their families
  • Money Advice Service free and impartial advise to help you manage your money better
  • The Confederation of Service Charities (COBSEO) provides a single point of contact for interaction with government, including local government and the devolved administrations; with the Royal Household; with the private sector; and, of course, with other members of the armed forces community.

Carillionamey Message: Mail Redirection on Move-Out of SFA

When Moving Out of your Service Family Accommodation 
please make sure that you have arranged to redirect your mail. 

The Post Office offers a redirection service at:

Forces Car Direct and SSAFA (the Armed Forces Charity)

a new partnership with Forces Car Direct who are making a contribution to SSAFA for every car delivered.  For more information click HERE

Armed Forces Benefits On Divorce And Dissolution

This booklet explains the various options available to split or share an Armed Forces Pension on a divorce or civil partnership dissolution.  

Information is contained that is relevant to the Service person and the estranged spouse.
Solicitors dealing with an Armed Forces Pension on a marriage breakdown may also find this booklet useful.

To view other Armed Forces Pension guidance booklets (2005 scheme) please Click Here

Recycling Bank for Clothing in Support of Combat Stress, Stafford.

The Combat Stress clothing bank is situated on the car park behind the Londis Shop/Dixon Community Centre building and next to the HIVE on Tedder Road.

Monday, 15 May 2017

Carillionamey: Smoke Alarm Testing

Safety in your home. When was the last time you tested your smoke alarms? Be sure to push the test button every so often and replace batteries if the warning bleeps start.

How To Contact Carillionamey - SFA Housing, Repairs & Complaints

Friday, 12 May 2017

Your Service Family Accommodation Information for Occupants - Utility Bill Management – Move In

Setting up Gas and Electricity Supplier

Defence Discounts Service: Get 25% off O2 Refresh

Visit the Defence Discount service website to see this offer:

Vodafone Advantage - MOD and Armed Forces

Members of the British Armed Forces, Ministry of Defence employees, and ex-service personnel can enjoy savings of up to 30% on Vodafone Pay monthly bundles.

Your Vodafone Advantage discount can be applied to phone, tablet and SIM only bundles – and up to five family members or friends can save too.

Civil Service Job Search

Find jobs in the Civil Service and central government organisations

Pathfinder Directory of Resettlement Services 2017

Thursday, 11 May 2017

Need Support? Help For Heroes Can Help

If you have suffered injury or illness while serving or as a result of your service with or alongside the Armed Forces, Help For Heroes can support you.

Click HERE to see the support available

Tuesday, 9 May 2017

Toby Carvery Marches into Charity Partnership with The Royal British Legion

Toby Carvery Marches into Charity Partnership with The Royal British Legion

Toby Carvery is delighted to announce its charity partnership with The Royal British Legion, which it will be supporting with fundraising initiatives over the next two years.

Toby Carvery’s across the UK will be taking part in the fundraising initiative, adding a special charity pudding to their menus with 25p from each pudding sale being donated to The Legion. The jam and coconut sponge was voted for by Toby Carvery’s fans on Facebook to be the official charity pudding and received over 500 entries.  

Toby Carvery aims to raise £100,000 for The Royal British Legion by the end of 2018, and is encouraging everyone to tuck into a pudding and get involved in local fundraising activities to help support this great cause.

Martin Gosling, Brand Operations Director for Toby Carvery comments: “We couldn’t be happier to support The Royal British Legion and have this great cause as our brand charity partnership throughout the year. The Legion’s cause is close to both employees and guests of Toby Carvery up and down the country, and we can’t wait to start fundraising to support both past and current members of the Armed Forces as well as their families.”

The money raised will be used to support active, and veteran members of the Armed Forces and their families, remembering those fallen in the line of duty and ensuring their memory lives on, and that those left behind are fully supported within their community.

Claire Rowcliffe, Director of Fundraising at The Royal British Legion said, "We’re incredibly pleased that Toby Carvery has chosen to support The Royal British Legion. We look forward to working together in a unique partnership, raising much-needed funds that will help us to continue our work providing vital support to the Armed Forces community.”

As well as fundraising initiatives, Toby Carvery is giving back to Armed Forces and their families by partnering with the Defences Discount Card which gives Armed Forces members, spouses and veterans 10% off their food bill.  As the official discount service for the Armed Forces, the Defence Community and Veterans, the card is also available to members of the community not previously supported, including spouses and partners of serving personnel.

Over 100,000 cards are currently in circulation across the UK since the launch, and this number is continuing to grow on a monthly basis.

For more information about Toby Carvery, please visit:

For more information about The Royal British Legion, please visit: