Wednesday, 25 May 2016

Monday, 23 May 2016

Carillionamey Handhelds at the Ready Coming Soon

Stranger Danger

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Stranger Danger

Dear Watch Member,
Please can all families encourage their children to be extra vigilant when walking home from school or when playing outside after school. We have had a few reports recently of strangers approaching young children and talking to them at parks and outside of shops. These incidents have taken place in the North areas of Stafford but I would like to make all areas aware of this. Officers are working on different lines of enquiries at the moment to try and find out who these people might be. No children have been harmed or taken but I want to get this message out now to alert people not scare them.

Monday, 16 May 2016

Carillionamey Customer Service

Tailored training aims to boost customer service

Carillionamey employs 138 Accommodation Officers (AOs) including Senior AOs and Trainees, who are our key people helping you when you move in and out of, or during your stay in your Service homes. They are often the first ‘face to face’ contact families have with Carillionamey.

We are aware that in the past, some of our AOs didn’t always put customers first. As part of our Housing improvement plan we want to make sure that this is put right and so all of our AOs have recently taken part in an intensive training programme which was aimed at giving them a better understanding of the issues that Service families may face when moving home. Here’s what you should look out for in your AO:

  • A willingness to help with advice and guidance on living in your home
  • An understanding of the difficulties of constant home moves and living away from friends and family
  • A desire to help find solutions to any problems that might arise in your property
  • A firm but fair approach to the Moving in and out process
  • A real interest in your community and keeping it smart and tidy and well maintained 

We know how important it is for our AOs to be able to provide practical help and guidance to families on such thing as how they go about ordering furniture or dealing with damp in their homes. AOs are here to help and if they can answer your questions straightaway you will have renewed confidence in them.

Communication is the basis for good customer care and to help our AOs with their role they took part in role play sessions, acting out real life scenarios to understand how you feel when you have to move home so frequently.  It gave them the opportunity to focus on the right question to ask, advice on how to listen carefully to answers and how best to swiftly and sensitively resolve any issues you might have. 

By training our people better we can make sure that Service families living in the properties we look after receive the same consistent high level of customer care across the UK. It’s never easy moving and we can’t reduce all the stresses and strains but we can certainly work hard to provide a really effective customer focused service that puts you at the heart of it.

Friday, 13 May 2016

Applying for Civil Service Job Vacancies

The Civil Service helps the Government of the day to develop and deliver its policies as effectively as possible.
It incorporates three types of organisations – departments, agencies, and non-departmental government bodies (NDPBs) that work in a wide range of areas, touching on everyone’s day-to-day lives, such as education, health and policing.
Because our organisations deal with so many different aspects of government, civil servants work in an enormous variety of roles.
Becoming a civil servant could be as simple as applying for one of the many jobs advertised on our jobs website.  We also offer a variety of fast track routes for promising graduates and experienced professionals.

Our professional entry routes encourage people with skills developed in the private sector to transfer into the Civil Service at the right level. You can then apply those skills to make a real difference to our everyday lives. There are 22 different professions covered, and a number of different ways to apply.

Click here for the Civil Service website

Enjoy Staffordshire

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Enjoy Staffordshire for Great Days Out & Holidays

For a fantastic short break or family holiday, Staffordshire offers you some unforgettable experiences, excitement, fun days out and incredible adventures, plus great money-off discounts and special offers from Staffordshire's top attractions,accommodationrestaurants and shops.

A Staffordshire holiday is all this and loads more. Start planning your visit right now!

Wednesday, 11 May 2016

Little Troopers

Butterflies Day Nursery 5% MOD Discount

Sandon Road Baptist Church Playgroup

Sandon Road Baptist Church Playgroup recently celebrated being graded Outstanding by Ofsted on 14th May 2014. The playgroup, which has been in existence since 1976 has evolved from a two hour long playgroup for 2-3 year olds to a pre-school playgroup which is open from 9.00am until 13.30pm and offering places (2 hours plus, some funded) to children aged 2, 3 and 4.
The manager is a qualified teacher and an Early years professional, the rest of the staff are all highly qualified to at least Level 3. 
We are a registered charity, the parents and the church forming the committee that are involved in all aspects of the running of the playgroup. 
During her summing up, the Ofsted inspector verbally told the manager that the playgroup was “unique”. She also stated that in the 14 years she had been an inspector, this was only the fourth outstanding she had granted. Quotes taken from the written report include:
 “the setting’s environment is stimulating, interesting and welcoming”
“the manager and staff team share a clear vision and strong commitment to maintaining a high standard at the setting”
“the children are extremely pleased to see each other and form exceptionally good friendships”

The full report can be found on Ofsted’s website. Anyone wishing to obtain further information about the playgroup can contact Mrs. Ruth Concar on 07773194597 Funded places are available.

Smileys Nursery Stafford

​​Smileys Nursery is situated in the grounds of the County Hospital, Stafford.  We are very close to the MOD housing and have many forces families currently using our nursery.

We provide full day care for children aged from birth to five years.  We are open 52 weeks per year from 6.45am-6pm.  Our staff are qualified and experienced and offer quality childcare and education in a welcoming fun environment.

We can offer flexible sessions from 4 hours per week right up to full time places.

Children can attend in term time only to access the free 15 hours per week places offered in the term after their 3rd birthday.  We can offer these places over 5 mornings or afternoons or if it is more suitable for working families this funding can be taken off full days e.g. two free 7 1/2 hour days in term time.

We offer a school holiday club for children aged 4-11 years where the children engage in lots of exciting trips/activities e.g. cinema, treasure hunts, bowling, zoo trips, local parks, arts and crafts, dance session magicians, animal man baking etc.

We offer before and after school clubs for children attending St. Johns School, Weston Road (next door to our nursery).  We have one club on the school site and one here at nursery.  Children are escorted to and from school by staff.  These clubs can be booked on a flexible basis.


We have a pre-school nursery in the grounds of St Johns School which is intended for children who are wishing to move on to St Johns and are in their last year of nursery before starting school.  This nursery operates from 8.50-11.50am every morning in term time.  Children needing longer hours either before or after these times can be escorted by our staff and continue their day at the main nursery.

We work in strong partnership with school and the children get lots of opportunities to become familiar with the school premises and staff e.g. outdoor play with reception class, teachers coming over to read stories, going into school concerts, joining in special events, using the hall etc.  This really helps their transition into school as they already feel comfortable in the environment.  We work closely with teachers to ensure that we prepare our children in the best way possible for school.

Parents are highly valued in our nurseries and contributions of suggestions, helping with activities, coming in to share a special skill, interest etc. are really welcomed and appreciated.

For information on any of the above services please contact:-

Rachel Issartel / Michelle Buckley
Smileys Creche
County Hospital
Weston Road
ST16 3SA
Telephone:-  01785 220720

We have places available for September and can give immediate confirmation on application.  We hope that this information is helpful and look forward to meeting you soon.

Monday, 9 May 2016

Friday, 6 May 2016

Changes to Enhanced Learning Credits Scheme

Changes have been made to the MOD’s funding schemes for personal and professional development.
New policy governing the Enhanced Learning Credits (ELC) and further and higher education schemes will make it easier to qualify for this financial support; however it will also mean that a Serving Person planning to use ELC to re-train, they will need to use up their credits within five years, not 10.
Find out more about ELC, which can help you in transition at

Tuesday, 3 May 2016

Armed Forces Covenant Website Launches

The new Armed Forces Covenant website launches today to enable all those who benefit from the Covenant, and those that can support it, to find the information they need in plain English and online. 
Serving personnel, service leavers, veterans and their families can access support from the Armed Forces Covenant via the new website. It is a central point of information about the Covenant, and uses real life examples to show what the Covenant does and the practical support available.
It is also much easier for businesses, local authorities and community organisations to find out how, and why, they can sign the Armed Forces Covenant. As signatories, they make a pledge of support that could be providing products and services tailored to service life, to be a Forces-friendly employer of reservists, service leavers and military spouses, or both.